Db vip takes your privacy seriously. This policy clearly outlines what data we collect, why we collect it, and how we keep it secure.
Protecting your privacy at db vip is our top priority. We never sell your data or share it with third parties without your consent.
This Privacy Policy ("Policy") applies to db vip ("we", "us") and all visitors or users of https://dbvip.app ("you", "member"). It explains what personal information we collect, how we use and protect it, and what rights you have.
Db vip is a trusted online gaming platform for members in Bangladesh. We adhere to international data protection standards and place your privacy above commercial interests. This Privacy Policy explains how carefully db vip handles your information.
By using our platform, you agree to this Privacy Policy. If you have any objections, please contact us before continuing to use db vip.
Db vip collects only the information that is strictly necessary. Collecting excessive or unnecessary data goes against our policy. Below is a detailed breakdown of the types of information we collect:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Identity Verification (KYC), Legal Compliance |
| Contact Information | Mobile number, email address | Account communications, security alerts |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing, Fraud Prevention |
| Technical information | IP address, device information, browser | Security, Platform Improvement |
| Gaming Data | Betting History, Preferred Games | Service improvement and responsible gaming monitoring |
| Behavioral Data | Page visits, click patterns | User Experience Improvement |
Sensitive data: db vip never collects or stores your bank PIN, password, or full payment card number.
Db vip uses the information it collects only for the specific purposes listed below. You will be notified before your data is used for any new purpose:
We only send marketing emails or SMS with your consent. You may withdraw that consent at any time.
Db vip uses industry-leading technology to keep your data secure. Our security framework is built on the following layers:
All data transfers are secured with military-grade encryption.
OTP verification is required for all logins and withdrawals.
Sensitive data such as NID and payment details are stored in masked form.
Our automated systems monitor for unusual activity around the clock.
All data is stored in secure data centers with regular backups.
Regular penetration testing is conducted by independent third-party experts.
Db vip uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:
You can disable optional cookies through your browser settings, though this may limit certain platform features.
As a db vip member, you have full control over your own data. You may exercise any of the following rights at any time:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request that your data be deleted.
You may request a download of your data in a structured format.
You may object to your data being used for marketing purposes.
In certain cases, you may request that processing of your data be temporarily restricted.
To exercise any of the rights listed above support@dbvip.app. We aim to respond within 30 days.
Db vip does not retain your data longer than necessary. Retention periods are determined by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of active account + 5 years | Legal Obligations |
| Transaction records | 7 Years | Financial regulatory requirements |
| KYC Documents | 5 years after account closure | AML Compliance |
| Support conversations | 2 years | Service Quality Improvement |
| Log & Session Data | 90 days | Security Monitoring |
| Marketing Preferences | Until consent is withdrawn | Communication Management |
Once the retention period ends, data is securely deleted or anonymized.
db vip strictly prohibits providing services to anyone under the age of 18. We never knowingly collect data from minors.
Age is verified at registration, and identity documents are used to confirm age during the KYC process. If we become aware that a minor's data has been collected, the account will be immediately closed and all associated data deleted.
As a parent or guardian, if you believe your child has registered on db vip, please support@dbvip.appto get in touch.
Db vip primarily serves members in Bangladesh. However, some of our technology service providers may be based abroad. In such cases:
Db vip may update this Privacy Policy from time to time. When changes are made:
We recommend visiting this page regularly to stay up to date with our latest policy.
For any privacy-related questions, requests, or complaints, please get in touch with us:
Data Protection Team, db vip
Email: support@dbvip.app
Response time: 3–5 business days (within 24 hours for urgent matters)
We take every complaint seriously and work to resolve it promptly. Protecting your privacy is our responsibility — one we are fully committed to upholding.
The commitments we uphold every day to keep your data safe on db vip.
Db vip never sells your personal information to third parties. Your data is used solely to serve you.
Every transaction and personal detail is protected with 256-bit SSL encryption — the same standard used by banking systems.
View, correct, or request deletion of your data at any time. At db vip, user rights come first.
We retain data only for as long as necessary. Once the retention period expires, it is securely deleted with no residual copies.
We are transparent about what data we collect, why we collect it, and how it is used. No hidden terms, no ambiguity.
We respond to all privacy-related requests within 3–5 business days. Urgent matters are resolved within 24 hours.
Finished reading our Privacy Policy? Sign up for free today and claim your welcome bonus.